At PayDayMax, we do our utmost to protect your information and privacy. But sometimes fraud shows up in unexpected ways. We try to keep you updated and alert to current fraud concerns so that you can protect yourself the same way we do. Please read the following information about a recent incident.

On December 7, 2010 the Federal Bureau of Investigation warned consumers that they had received complaints about debt collection extortion scams and were investigating these reports. Recently the Federal Trade Commission shut down one such scam, which had stolen more than $5 million over the last two years. The scammers claim to be collecting on behalf of legitimate reputable lenders, such as PayDayMax. Many of the phony collectors have demanded that the customer send money by wire transfer or credit card, or have asked for verification of bank account information. Some of them have claimed to be attorneys, or to be affiliated with collection companies, and have threatened to file lawsuits, garnish wages or to arrest the customers. Some customers have not only been contacted by telephone, but have also received threatening letters or emails. Many of the customers who have received these fraudulent calls say that the callers have poor English; a strong Indian, Middle Eastern or other foreign accent; and that they may have the customer’s bank account, Social Security number or date of birth. They may use foul language or threaten customers with violence.

If you are contacted in this manner you should know that these contacts are NOT being made by, or on behalf of, PayDayMax.

  • If you are a current PayDayMax customer, you should log in to your personal account to confirm the status of any current or previous loans, and/or contact customer service at to check your account and notify us of the potentially fraudulent call.
  • If you have Caller ID, take note of the phone number and of any personal or company names the caller may have mentioned. Although most of these names and numbers are faked or blocked, authorities may be able to track these groups by the similarity of information they give.
  • Contact your local authorities and the Federal Trade Commission and file a complaint about fake payday collection fraud. The FTC site has a form at https://www.ftccomplaintassistant.gov/
  • If the suspicious activity occurs online, you may file a complaint at the Internet Crime Complaint Center, a joint venture of the FBI and the National White Collar Crime Center, at http://www.ic3.gov/complaint/default.aspx

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